Responsible culture:

Our people

Our culture of striving for better celebrates an inclusive and diverse environment that encourages our people to grow and realize their potential

25

%

of leadership positions held by women

At SIG, we offer a unique combination of development, collaboration, and entrepreneurial freedom that enables our people to deliver better and create lasting value for customers, consumers and the world. Appealing working conditions attract talent and contribute to economic development.

We strive to create an inclusive culture, embrace diversity and foster a positive working environment. We invest in training and development to help employees achieve their goals and build their careers with SIG. We listen and respond to our people, and we recognize and reward the work they do.

In 2024, we employed approximately

9,600

employees

Our employees represent

96

nationalities

Expanding horizons and embracing cultural and generational diversity

Our global Reverse Mentoring Program – under which senior leaders are mentored by juniors on specific topics – is a powerful initiative that fosters personal and professional growth while expanding horizons and embracing cultural, generational, and experiential diversity. By pairing employees from different backgrounds, regions, generations, and levels of experience, the program creates an environment where mutual learning thrives. It allows mentors and mentees to broaden their perspectives, deepen their understanding of diverse cultures and age groups, and build stronger, more inclusive relationships within the Company.

One of the key benefits of age diversity within reverse mentoring is the ability to bridge generational gaps, encouraging both junior and senior employees to challenge age-based assumptions and stereotypes. This cross-generational exchange fosters innovation and adaptability, enriching participants’ leadership and decision-making skills.

One participant, a mentee, said: “I am grateful I have been part of this program. It connected me with colleagues I otherwise would not have reached. We have learned from each other, bringing great value to our roles. Thank you for the opportunity and I will always remember this.” This testimony highlights how the program fosters connections that transcend typical organizational structures and age groups, providing invaluable insights and expanding professional networks.

A mentor said: “The relationship with my mentee is superb. We’ve implemented a win-win approach, dedicating time in each session for mutual feedback and advice, which has been incredibly productive.” This reflects the reciprocal nature of reverse mentoring, where both parties gain from open dialogue and shared knowledge.

Through this collaborative exchange, participants enhance their cultural competency, bridge generational divides, and develop interpersonal skills, furthering the Company’s commitment to embracing diversity and sustaining a culture of continuous learning.

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Our commitments

We are committed to providing an inclusive working environment where everyone can bring their true selves to work.

We do not tolerate discrimination based on race, religion, national origin, political affiliation, gender, sexual orientation, disability, age, or any other relevant category. Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or any form of intimidation are strictly prohibited.

Improving gender balance, particularly at senior levels of the business, is a priority and we aim to do so through enhanced efforts to attract, develop and retain female employees and leaders.

We aim to provide opportunities for our people through investment in training and development, approachable leadership, continuous learning, development opportunities, coaching and mentoring.

We strive to promote from within where appropriate as part of our commitment to developing and promoting talent at SIG.

We are committed to creating positive working conditions and an open, engaging and energizing work environment for our people where:

  • their ideas, needs and concerns are heard and valued
  • they are recognized and rewarded for what they do (including through our Short-Term Incentive Plan)
  • they understand how their work contributes to our purpose and to the success of the business

In certain countries there may be a higher risk of inequality and discrimination based on gender, race, religion, political affiliation and sexual orientation in our supply chain. We aim to avoid all such negative impacts through implementation of our Supplier Code of Conduct and of our policies.

Issues or concerns may be reported through any available channel, including supervisors and managers, representatives of People & Culture, Legal & Compliance, Internal Audit, or the Integrity & Compliance Hotline. We investigated all reports received and took disciplinary action, as appropriate. No incidents of discrimination were substantiated in 2024.

Our commitment to positive working conditions

Our commitment to positive working conditions (Graphic)

Our approach

Upholding our commitments delivers positive impact for our people and our business. It helps us to:

  • recruit and retain the best talent
  • develop the skills we need now, and in the future
  • maintain strong levels of job satisfaction, motivation, engagement and productivity
  • support our diverse customers
  • foster innovation
  • meet expectations from investors and other stakeholders

Our most recent employee survey in 20231 showed strong levels of engagement and we outperformed the industry benchmark2 across all categories.

Diversity, equity and inclusion (DE&I)

Employees by nationality in 2024

Employees by nationality in 2024 (Pie chart)Employees by nationality in 2024 (Pie chart)

Attracting and hiring diverse talent

The number of women in leadership positions was 25% in 2024.

Women in management (%)

Women in management

 

 

2020

 

2021

 

2022

 

2023

 

2024

Women in leadership positions1 (target 30% by 2025)

 

18%

 

20%

 

23%

 

25%

 

25%

Group Executive Board

 

0

 

14%
(1 of 7)

 

33%
(3 of 9)

 

40%
(4 of 10)

 

33%
(3 of 9)

Senior management

 

22%

 

16%

 

8%

 

13%

 

10%

Middle management

 

18%

 

20%

 

19%

 

25%

 

25%

Junior management

 

24%

 

25%

 

25%

 

25%

 

25%

All management

 

19%

 

22%

 

23%

 

25%

 

24%

All employees

 

19%

 

19%

 

20%

 

23%

 

24%

1

Includes GEB, senior and middle management roles.

We remain firmly committed to increasing the percentage of women in leadership positions. In 2024, 19 more women joined our Women Acceleration program, which aims to help close the gender gap in leadership positions by supporting ambitious women to develop leadership skills, gain visibility and sponsorship from leaders, and widen their networks. By the end of 2024, a significant number of participants who completed the program had experienced career progression, such as receiving promotions, taking on expanded roles with more responsibilities, or making lateral career moves.

Our revised recruitment practices include updating our job advertisements to avoid gendered language, introducing standardized interview questions, and aiming for diverse interview panels where possible. We continued to train recruiters and hiring managers on unconscious bias and cultural awareness, emphasizing our commitment to select the best person for each job regardless of gender, ethnicity, age, or any other relevant category.

SIG cooperates with universities and other organizations via websites and campaigns or through networks and communities, to attract female engineers and better engage with women to understand what matters most to them. Local initiatives to attract diverse talent include:

  • a talent pool of people with disabilities and people of color in the Americas South region
  • joining school career fairs to encourage more young women into engineering roles in Europe
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Creating an inclusive culture

Together we have celebrated and raised awareness of DE&I at a global and local level on several international celebration days such as:

  • International Women’s Day
  • World Day for Cultural Diversity and Dialogue
  • Pride month
  • Women Engineering Day
  • Hispanic Heritage Months
  • International Yoga Day
  • International Day of Friendship
  • The World Day for Cultural Diversity for Dialogue and Development

In 2024 we started to implement an interconnected modular learning journey with topics such as unconscious bias and cultural awareness, and psychological safety. Combining the various aspects of DE&I into one cohesive program provides leaders with a more robust and thorough understanding. This cohesive training program lays the groundwork for seamless integration of future modules, such as cultural intelligence training or effective communication in diverse teams.

We introduced clear goals on panel representation in the hiring process to have at least one female interviewer at the final stage of the interview process.

We run diversity sourcing sessions at a regional level to help teams increase the number of female candidates, particularly in areas where they are under-represented.

Employee resource groups help people with shared characteristics or experiences to connect – including groups for parents, new mothers, and alumni of our Women Acceleration program.

The image features three women in white lab coats, all working in the field of engineering. They are surrounded by various objects, including a microscope and a computer mouse. The women are standing in front of a blue background, which highlights their presence in the engineering field. The image also contains text that reads

Responsibility for managing DE&I and employee satisfaction, development, and working environment

  • Global Human Resources, supported by local Human Resources teams.
  • Employee-led Diversity, Equity & Inclusion Alliance Group.

Developing talent

Leadership development

Involvement in our global mentoring programs continued to increase, with a total of 111 mentors and 131 mentees by the end of 2024. A reverse mentoring program was launched globally, attracting 19 participants by the end of 2024. We continued to offer coaching at various levels globally, with support from external providers such as Bettercoach.

Leaders received training on Job Architecture, with 468 participants, and on Talent Management, with 509 participants.

The Leadership and Wellbeing Podcast features monthly interviews and thought-provoking discussions with leaders who share valuable insights from their experiences. These conversations aim to inspire employees to enhance their leadership skills, drive business success, and foster wellbeing. 1,308 people tuned in to 13 episodes aired in 2024.

  • Our New Leaders Development Program, which provides workshops and coaching for first-time leaders to help them build management and leadership skills. In 2024, 11 newly appointed leaders took part.
  • Our Transformational Leadership Program, which analyzes the approach of each leader and their team to help them work together to take their performance to the next level. 125 employees completed the global program in 2024, and a further 20 workshops for this cohort are planned for 2025.
  • Leading with Presence: Storytelling, a program to help leaders build skills to deliver impactful presentations, create inspirational visions and narratives, and enhance their presence when presenting at executive meetings. We rolled out the program globally and 21 employees completed the program.
  • The Talent Coffee Break with our GEB offers a platform where employees can be heard, recognized, and valued by senior leadership, fostering a stronger connection between talents and the GEB.

Training and development

  • The SIG Academy – a digital platform that provides online training, live webinars, and face-to-face sessions to keep employees informed, including a sales module for those in customer-facing roles and a new interactive module on sustainability. Currently, there are 35 e-training modules available to all employees.
  • Commercial capabilities – 120 employees worldwide participated in training sessions to develop and enhance their sales skills.
  • Upskill sessions – a global initiative, available to all employees globally, to familiarize employees with key competencies through online sessions. We provided a total of 71 sessions in 2024 for 4,813 participants, covering 37 topics.
  • The Bookboon e-library – an on-demand learning service used by more than 624 people in 2024 to access over 4,153 units of content, including eBooks, audio learning, and virtual classes.
  • Learning & Development news channel – a monthly subscription-based internal news channel with free and curated learning resources, highlighting both internally and externally available learning opportunities. Since its launch in January 2024 more than 256 employees have subscribed.
  • 54 employees used SPEEX, our online language learning platform.

We provided regular performance and career development reviews to 68% of employees. 75% of employees responding to our 2023 survey agreed they are very satisfied with learning and development opportunities, nine points above the industry benchmark.1

Average hours of training1

Average hours of training

Employee category

 

2020

 

2021

 

2022

 

2023

 

2024

Male

 

19.4

 

20.2

 

21.0

 

18.7

 

20.5

Female

 

19.5

 

21.7

 

20.6

 

16.5

 

21.0

Management

 

26.3

 

24.8

 

31.9

 

25.7

 

34.4

Non-management

 

18.4

 

19.9

 

19.3

 

23.2

 

18.6

Total

 

19.4

 

20.5

 

20.9

 

23.6

 

20.5

Industry benchmark (pre-Covid)2

 

 

 

 

 

 

 

 

 

24.0

1

Figures for 2020-2023 exclude employees in our bag-in-box and spouted pouch businesses.

2

Industry benchmark defined as norms for manufacturing companies participating in the Willis Towers Watson employee engagement survey.

Creation of a job architecture framework

We have developed a job architecture framework with the aim of providing a Company-wide common language and understanding of roles and their contribution across the organization. Built on the concepts of job families, sub job families, career levels and generic jobs, the architecture ensures consistency and standardization across all roles within the organization, irrespective of their geographical location or business lines.

Engaging employees

We communicate regularly via one-to-one and townhall meetings to keep employees informed about our progress and our plans. Local leaders consult with employees to gather feedback and give them the opportunity to voice questions and concerns.

We have focused on improving our organizational structure to enhance efficiency and collaboration within teams and take full advantage of our product portfolio and global footprint.

Our internal news app – known as the SIGer app – fosters a sense of community across SIG and helps colleagues in different parts of the business share their stories and learn from each other. By the end of 2024, more than 5,175 (54%) of our employees were active users, engaging with global and regional communications and initiatives.

We hosted activities throughout the year to unite and engage employees across the business, including our #InspireInclusion campaign for International Women’s Day 2024, Coffee Roulettes and a Cultural Quiz for the World Day for Cultural Diversity for Dialogue and Development. We also introduced a new initiative SipConnect, where we randomly match two employees with each other for a 25-minute call for them to exchange views. The goal is to build a stronger community, expand networks within the organization and foster inclusion.

International volunteering day

Volunteerism is a cornerstone of our company’s values, underscoring our commitment to social responsibility and environmental stewardship. International Volunteer Day, recognized by the United Nations on December 5, provided an opportunity to highlight these efforts.

We invited SIGers to share their volunteer experiences and the impactful contributions they have made. We held a community celebration within SIG, featuring an upskill session with our volunteers for them to share their engagement and learnings and to potentially motivate more people to start volunteering for good causes, to further enhance their engagement and development.

The image features a collage of various photographs, including images of people and the phrase

Employee satisfaction

We continually work to improve the frequency and quality of feedback and appraisal sessions to support employee engagement, development and performance.

Feedback from our annual employee survey provides a holistic view of our employees’ experience at SIG and serves as a foundation for further improvements.

The latest employee survey was shifted from September 2024 to early 2025 in order to allow time for action plans arising from the previous survey to be completed. These included ensuring people have the necessary work equipment and resources for exceptional performance; enhancing physical working conditions; increasing recommendations for SIG as a great place to work; and further emphasis on non-monetary recognition. In each of our regions, we focused on addressing the issues most relevant and important to employees locally.

Engagement in the 2023 survey was strong at 85%, up from 83% the previous year and two points above the 2023 industry benchmark.2 Results from the 2024 survey will be published in the 2025 Annual Report.

Our voluntary turnover rate remained low at 5.6% in 2024, remaining consistent with the 2023 rate of 5.6%.3

Reward and recognition

In line with our five-year fair pay roadmap, we continued to review pay and benefits to ensure they remain competitive within each local market. We also conducted an in-depth review of two markets in 2024 to assess fair pay, gender pay gap and living wages. We will use the findings to identify and implement any remediation measures needed, and further develop and strengthen our fair pay approach across the Group. At the end of 2024, 28.7% of our global workforce was covered by a pay and living wage analysis.

Shine Awards: We kicked off the year with the Shine Awards, part of our robust rewards and recognition initiatives. These awards celebrate individuals and teams driving progress and success across all categories and locations at SIG.

Our workforce in 2024

Our workforce in 2024

 

 

Asia Pacific

 

Americas

 

Europe

 

India,
Middle East
and Africa

 

Total

 

%

Total number of employees:1

 

2,783

 

2,471

 

3,358

 

991

 

9,603

 

 

Male

 

2,075

 

1,680

 

2,691

 

887

 

7,333

 

76

Female

 

708

 

791

 

667

 

104

 

2,270

 

24

Employees with a permanent contract:

 

1,944

 

2,395

 

3,094

 

988

 

8,421

 

 

Male

 

1,505

 

1,640

 

2,472

 

885

 

6,502

 

77

Female

 

439

 

755

 

622

 

103

 

1,919

 

23

aged up to 30

 

214

 

597

 

395

 

258

 

1,464

 

17

aged 31 to 50

 

1,435

 

1,389

 

1,436

 

640

 

4,900

 

58

aged above 50

 

295

 

409

 

1,263

 

90

 

2,057

 

25

Full-time employees:

 

1,924

 

2,385

 

2,845

 

988

 

8,142

 

 

Male

 

1,501

 

1,636

 

2,313

 

885

 

6,335

 

78

Female

 

423

 

749

 

532

 

103

 

1,807

 

22

Part-time employees:

 

20

 

10

 

249

 

0

 

279

 

 

Male

 

4

 

4

 

159

 

0

 

167

 

60

Female

 

16

 

6

 

90

 

0

 

112

 

40

Employees with a fixed-term contract:

 

839

 

76

 

264

 

3

 

1,182

 

 

Male

 

570

 

40

 

219

 

2

 

831

 

70

Female

 

269

 

36

 

45

 

1

 

351

 

30

thereof Apprentices

 

0

 

23

 

137

 

0

 

160

 

14

1

An employee is any individual in an employment relationship with the organization under applicable national laws. The headcount includes both active and inactive employees but excludes manpower leasing. Active employees are individuals with an active contract, including apprentices. Inactive employees are individuals on parental leave, sick leave, garden leave, or partial retirement free periods. The number of employees is reported as headcount as of December 31, 2024.

Governance bodies by age group in 2024

Board of Directors

Governance bodies by age group – Board of Directors (Pie chart)

Group Executive Board

Governance bodies by age group – Group Executive Board (Pie chart)

Hiring in 2024

Hiring in 2024

 

 

Asia Pacific

 

Americas

 

Europe

 

India,
Middle East
and Africa

 

Total

Total number of new hires:

 

155

 

491

 

136

 

220

 

1,002

Male

 

115

 

347

 

92

 

195

 

749 (75%)

Female

 

40

 

144

 

44

 

25

 

253 (25%)

aged up to 30

 

58

 

208

 

48

 

124

 

438 (43%)

aged 31 to 50

 

92

 

234

 

77

 

93

 

496 (50%)

aged above 50

 

5

 

49

 

11

 

3

 

68 (7%)

Rate of new hires:

 

8%

 

21%

 

4%

 

22%

 

12%

Male

 

8%

 

21%

 

4%

 

22%

 

12%

Female

 

9%

 

19%

 

7%

 

24%

 

13%

aged up to 30

 

27%

 

35%

 

12%

 

48%

 

30%

aged 31 to 50

 

6%

 

17%

 

5%

 

15%

 

10%

aged above 50

 

2%

 

12%

 

1%

 

3%

 

3%

Employee turnover in 2024

Employee turnover in 2024

 

 

Asia Pacific

 

Americas

 

Europe

 

India,
Middle East
and Africa

 

Total

Total employee turnover

 

13%

 

20%

 

7%

 

12%

 

13%

Voluntary employee turnover rate

 

4%

 

9%

 

3%

 

10%

 

5.6%

Total employee turnover:

 

261

 

484

 

231

 

114

 

1,090

aged up to 30

 

16

 

139

 

40

 

41

 

236 (22%)

aged 31 to 50

 

167

 

268

 

106

 

64

 

605 (55%)

aged above 50

 

77

 

76

 

87

 

9

 

249 (23%)

Male

 

203

 

340

 

183

 

100

 

826 (76%)

Female

 

58

 

144

 

48

 

14

 

264 (24%)

Our targets and performance

Targets, progress and performance

People – 2025 targets

2025 target

 

Progress tracker

 

2024 performance

Our people

Material topic: Diversity, equity and inclusion

Increase percentage of women in leadership positions to 30%

 

 

We continued our focus on recruiting and developing women into leadership positions, including through our Women Acceleration program. Overall, women represented 25% of our leaders in 2024, maintaining female representation in leadership at the same level as 2023.

Maintain survey score linked to inclusive environment above industry benchmark1

 

 

We achieved a score of 85% for diversity, equity and inclusion in our 2023 employee survey, eight points above the industry benchmark.1

Material topic: Employee satisfaction, development, and working environment2

Sustain our training and development investment above industry benchmark

 

 

We continue to offer training and development opportunities, and provided an average of 20.5 hours of training per employee.

Achieve engagement level above industry benchmark1

 

 

We further strengthened our overall engagement score from 83% to 85% in 2023, two points above the industry benchmark.1

Increase % of employees who feel SIG has responded to their feedback based on the last survey

 

 

62% of employees agreed that significant actions have been taken to address priorities identified in the last survey, up from 60% in 2022.

Increase % of employees who feel SIG makes adequate use of recognition and reward other than money

 

 

We continued to extend our non-monetary recognition programs, and 63% of employees felt we made adequate use of recognition and rewards other than money to encourage good performance in 2023. This is a significant improvement from 58% in 2022 but is one point below the industry benchmark.1

1

Industry benchmark defined as norms for manufacturing companies participating in the Willis Towers Watson employee engagement survey.

2

Data excludes our production plant in Voronezh, Russia, due to limitations in respect of data access.

The results here are from last year’s survey. We will run a new survey from mid-January to mid-February in 2025.

The image features a large group of people, possibly employees, posing for a group photo. They are all wearing white shirts, which indicates they may be part of a team or organization. Some of the people are standing, while others are sitting, and they are arranged in a way that fills the frame of the photo.

KPIs

People – KPIs

Metric

 

2020

 

2021

 

2022

 

2023

 

2024

Our people

 

 

 

 

 

 

 

 

 

 

Material topic: Diversity, equity and inclusion

 

 

 

 

 

 

 

 

 

 

Women in leadership positions

 

18%

 

20%

 

23%1

 

25%

 

25%

Material topic: Employee satisfaction, development, and working environment

 

 

 

 

 

 

 

 

 

 

Sustainable engagement score2 (% favorable responses)

 

873

 

4

 

83

 

85

 

5

Training and development investment (average training hours/employee)

 

19.43

 

20.53

 

20.96

 

23.66

 

20.5

1

Includes employees from the Evergreen Asia acquisition but excludes those from the Scholle IPN acquisition.

2

The sustainable engagement score represents the average of positive responses to 9 survey questions used to assess engagement. On a 5-point scale, the top two response options are categorized as positive.

3

Aseptic carton business only.

4

There was no employee survey in 2021 as it was previously run every two years.

5

There was no survey in 2024. Our next employee engagement survey will run in early 2025.

6

Includes employees joining SIG in the chilled carton business acquired from Evergreen Asia in 2022. Excludes employees joining SIG in the bag-in-box and spouted pouch business acquired from Scholle IPN in 2022.

Key KPI trends

We remain committed to increasing the percentage of women in leadership positions. We are therefore introducing an additional KPI to measure women in senior positions based on the newly implemented level structure which is part of the job architecture program (see above). The target group will include all roles on a senior level with either direct or functional responsibility. On this basis, the share of women in senior level positions was 27.9% in 2024. In our 2025 report, when our current target will expire, we will introduce a new target for this new gender diversity KPI.

In addition, the newly implemented job architecture, organized by job families, enables us to analyze additional layers of female representation within the Company beyond women in leadership roles. This year, we introduced tracking for Women in STEM roles, who made up 6.6% of this group in 2024, as well as Women in Revenue-Generating Functions, at 22.2% in 2024.

Our positive impact

Positive contribution to the United Nations Sustainable Development Goals 5, 8, and 10.

SDG 5 (SDG Icon)
SDG 8 (SDG Icon)
SDG 10 (SDG Icon)

Outlook

Regional recognition programs will be bolstered by a digital Recognition Toolkit for managers, a collection of online tools and resources available to ensure that our appreciation for hard work is consistently expressed across all levels.

A global recognition platform will be rolled out, offering a unified and transparent way to acknowledge the hard work and achievements of employees across all regions, fostering a sense of appreciation and belonging.

In addition to time and priority management training, psychological safety training will make a further contribution to our wellbeing roadmap. Whilst SIG has invested heavily in improving inclusion, diversity and wellbeing, there is a recognition that there is still more to do to ensure everyone at SIG feels safe to speak up and act in service of performance and mutual support. In 2025, we will further roll out our eTraining program to help leaders foster psychological safety in the workplace across the leadership levels of the organization.

The image features a woman standing in an office area, holding a clipboard or a piece of paper. She is positioned next to a large wall covered with clear, block-like, frosted glass. The wall appears to be a divider in the office, and the woman is standing close to it. The office setting suggests that the woman might be an employee or a manager, possibly reviewing some documents or preparing for a meeting.

1 Results from the 2024 survey will only be available after publication of this report.

2 Industry benchmark defined as norms for manufacturing companies participating in the Willis Towers Watson employee engagement survey.

3 Voluntary turnover 2023 excludes employees in our bag-in-box and spouted pouch business, whereas the 2024 rate includes them.

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