Customers |
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- Regular interactions with customers through sales and service
- Partnerships, including developing new products, supporting recycling initiatives and workplace safety
- Thematic campaigns on product innovation and sustainability during trade shows and through the SIG Terra Experience customer webinars
- Dedicated meetings and workshops on sustainability topics with SIG’s sustainability experts
- Customer questionnaires
- Net Promoter Score Customer questionnaires
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- Environmental and social issues
- Compliance with regulations related to packaging
- How we can support progress towards their sustainability goals, notably related to carbon emissions, recyclability of products, recycling infrastructure
- Use of renewable and recycled materials and responsible sourcing traceability
- New nutritional offerings
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- Established industry platforms e.g. SEDEX and EcoVadis, to demonstrate compliance
- Product innovation
- ISO-compliant life-cycle assessments of our packaging solutions
- Customized product carbon emission calculations provided on request
- FSC™ and ASI certifications and on-pack label use, with support for customer reporting on responsible sourcing
- Customer support for Scope 3 emissions reporting
- ISCC PLUS certification for mass balanced forest‑based renewable and recycled polymers
- Engagement in AIM Progress to promote responsible sourcing practices and sustainable supply chains
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Employees |
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- Global employee survey
- Pulse surveys
- SIGer internal social app
- Regular day-to-day dialogue
- Formal appraisals
- Consultation with employee representatives
- Townhall meetings
- Recognition schemes
- Future+ Day
- Community engagement programs
- Health and safety committees
- Upskill sessions
- SIG Academy
- Employee interviews and focus groups
- Hiring Manager experience surveys
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2025 global employee engagement survey results:
- Overall engagement remained strong, reflecting a strong sense of connection, purpose, and motivation across SIG
- We outperformed the industry benchmark in all categories
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- Employee survey results shared with managers and employees at global and local levels
- Action plans to address specific concerns
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Industry |
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- Industry associations and platforms including our newly founded global Food and Beverage Carton Alliance (FBCA) (see Appendix: Partnerships and memberships)
- The Consumer Goods Forum
- The Alliance to End Plastic Waste
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- Common advocacy goals
- Shared industry challenges e.g. increasing collection and recycling rates for used packaging
- Aligned Design for Recycling guidelines and assessment protocols on recyclability
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- Helped set up the FBCA
- Contributed to the newest 4evergreen publications on Circularity by Design guidance and Evaluation protocols for UBC specialized recycling mills
- Within the FBCA we worked on an assessment protocol for fiber-based packaging entering the used beverage carton waste stream
- SIG Director Group Corporate Responsibility was appointed to the FBCA Board of Directors in January 2025
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Investors |
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- Annual General Meeting
- Quarterly reporting and investor calls
- At least twice-yearly management roadshows
- A capital markets day or a strategic investor update at least every 18 months
- Regular dialogue with investors and interested parties
- Investor conferences (13 in 2025)
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Investors seek sustainable, long-term returns. The main ESG topics they raised continue to be:
- Interconnection between sustainability initiatives and returns
- Recycling and circularity
- Further paperization of SIG’s packaging products and expected returns
- Alignment with EU Taxonomy, TCFD, TNFD
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- Driving progress on recycling and circularity with product innovation
- Reporting uptake of our most sustainable products
- Sustainability strategy update
- Investor meetings with sustainability experts
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Suppliers |
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- Regular engagement and partnerships
- Communication of our expectations on ethical, social and environmental topics
- Compliance assessments and audits
- Supplier Engagement Program
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Suppliers need to know what our requirements are on responsibility, so they can understand how to meet them. |
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- Supplier Code of Conduct
- Encourage suppliers to maintain certification to standards on responsible sourcing
- Engage with key suppliers to support our Net Positive ambitions
- Partnerships to identify and source materials that enable us to develop lower-carbon packaging solutions
- Signed letters of intent for Nature+ projects with aseptic carton liquid packaging board suppliers
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Sustainability experts and non-governmental organizations (NGOs) |
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- Responsibility Advisory Group (RAG)
- Regular conversations with experts from academia, institutes, government, and NGOs
- Participation in multi-stakeholder initiatives
- Engagement with experts e.g. Institute for Energy and Environmental Research (ifeu) and Forum for the Future
- Partnerships with NGOs e.g. WWF Switzerland
- Ellen McArthur Foundation
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- Understanding future trends
- Management of our most material topics
- Setting ambitious targets
- Transparent reporting on our performance following recognized international standards
- Circularity
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- Sustainability built into our Corporate Compass and key business processes
- Clear governance structure
- Reporting in accordance with the Global Reporting Initiative (GRI) Standards
- External assurance for key data
- Use of international protocols and standards in the management of specific focus areas
- Joined the Ellen McArthur Foundation to engage in the circularity of our bag-in-box and spouted pouch solutions globally
- Joined the Food Cluster of the Climate & Health Coalition hosted by Forum for the Future
- Joined the Science Based Targets Network (SBTN) Corporate Engagement Program
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Policymakers and regulators |
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- Engagement through relevant industry associations
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Broad range of topics including:
- Responsible production
- Sustainable consumption
- Recycling and circular economy
- Pathway to net zero greenhouse gas emissions
- Human rights due diligence
- Contributions to global goals
- Corporate sustainability reporting
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- Identification of material topics
- Topics relevant to public policy addressed through our sustainability action areas and enablers
- Support for EU Packaging and Packaging Waste Regulation (PPWR): helping to ensure beverage cartons are collected and recycled in an easy and simple way in the EU
- Following developments regarding sustainability reporting legislation and standards
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Local communities around SIG production sites |
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- Community engagement program
- Family days and open days at our sites
- Recycling initiatives
- SIG Foundation
- Future+ Ambassadors
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Issues raised by communities are generally specific to a local area. |
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- Expansion of SIG Foundation projects
- Employee-led community engagement initiatives
- Community recycling programs
- Global engagement day
- Volunteering for better
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